SERVICES

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CABIN
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PAX
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RAMP
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SECURITY
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PRM
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VIP & REP

CABIN
GROOMING

With modern aircraft now traveling in excess of 8,000 miles / 12,000 km, it is important that aircraft cabins are properly maintained and well-stocked for such long flights.
  • Removal of garbage and debris.
  • Restocking of lavatories, cabin and service areas.
  • Approved International Garbage removal programs to accommodate flights from worldwide origins.
  • Uniformed agents providing services that continually strive for professionalism.
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We understand the significance in providing the very best and detailed personal service with each & every customer.
  • Professionally uniformed & well-trained agents
  • Agents with essential customer service skills to satisfy the needs of some of the world's most prominent guests.
  • Agents are multi-cultural and provide services in native tongue and extend accepted cultural practices.
  • Understanding that each passenger has their very specific needs and finding a way to meet those needs is the foundation for customer service excellence.

PASSENGER
SERVICES (PAX)

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On-time departures begin with safe, efficient handling of the aircraft on the ground.

  • Well-trained team of agents providing services at our locations that include ground ops.

  • Modern and well-maintained equipment to handle appropriate commercial aircraft operations.

  • Electrification efforts to support sustainability.

  • Combination of trained professionals operating safe modern equipment equate to an unparalleled safety and on-time performance record.

RAMP &
EQUIPMENT

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We have properly trained and certified agents to conduct a multitude of security tasks at all our stations.

  • We ensure compliance with the diverse regulatory airline operations standards.

  • We work closely with transportation, law enforcement and intelligence communities to uphold the standard for excellence in transportation security.

  • Certified agents to conduct secure Flight and API data processing, passenger, baggage and cargo screening, aircraft search and credential verification.

SECURITY
SERVICES

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Our stations that provide special services for persons of reduced mobility have agents available to suit the extended needs of passengers such as wheelchair access.
  • Friendly service, caring and approachable, service for loved ones young and old, that just may need a helping hand.
  • Our chairs are equipped with the latest in ergonomics and comfort.
  • Staxi and aisle chairs for efficient PRM services.
  • Agents are professionally uniformed to be easily identifiable in providing assistance.
  • Agents receive specialized training in meeting the needs of the traveling public.
 
*PRM services not available at all stations. Please check with your airline/carrier ahead of time to ensure service is available.

SPECIAL
SERVICES (PRM)

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VIP SERVICES & REPRESENTATION

When your flights call for special handling or that VIP experience, our trained individuals provide personal service to meet the needs of your clients. Our staff is well-trained and have experience with special charters such as professional sports teams, heads of state and VIP passengers with discreet needs/requirements.

Representation:
  • Experienced aviation management professionals.
  • Short-term individual charter representation.
  • Long-term station operations management.
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